Shipping Policy
At Healed Girl Energy, we strive to provide a seamless shopping experience for our valued customers. This includes ensuring that your orders are delivered to you in a timely manner. Please take a moment to review our general shipping policy below.
Processing Time: All orders placed on our website will be processed within 1-3 business days. This processing time allows us to carefully prepare and package your items for shipment. Once your order has been processed, it will be ready to be shipped to your designated address.
Shipping Methods: We offer various shipping methods to cater to your needs. During the checkout process, you will have the option to choose your preferred shipping method. Please note that the shipping method you select will determine the estimated delivery time for your order.
Estimated Delivery Time: The estimated delivery time for your order will depend on the shipping method you choose and your location. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and get an estimated delivery date.
Shipping Costs: The shipping cost for your order will be calculated based on the total weight of the items, the shipping method selected, and your location. The exact shipping cost will be displayed during the checkout process before you finalize your purchase.
International Shipping: We currently offer international shipping to select countries. If you are placing an order from outside the United States, please ensure that you provide accurate shipping information to avoid any delays or issues with the delivery of your order. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the website of the respective shipping carrier.
Order Status: You can check the status of your order at any time by logging into your account on our website. Once your order has been shipped, the status will be updated to "Shipped" and you will be able to track the shipment using the provided tracking number.
Shipping Restrictions: Please note that there may be certain restrictions on shipping certain products to certain locations. These restrictions may be due to legal or logistical reasons. If you encounter any issues during the checkout process regarding shipping restrictions, please contact our customer support team for assistance.
Lost or Damaged Shipments: In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or a refund, depending on the circumstances.
Thank you for choosing Healed Girl Energy. We appreciate your business and are committed to providing you with exceptional products and services. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team.